For some - a ridiculous matter to worry about, for many of our clients - a real concern that requires rapid action.
Step 1️⃣. Identify the "culprit units"
The most frequent cause of the above is a simple shortage of bikes. Most of us know about many cycling benefits, yet we get hooked to riding one only once we try it ourselves and embrace the freedom. So do your employees. Ever rising interest & demand in your corporate fleet is not a false approach chosen by you, it is a healthy tendency within your corporate structure that will grand your company with countless benefits in the long-term. But how to deal with it now? Proceed to step 2.
Step 2️⃣. Assess the measures
If it is to do with the shortage of bikes, - the most organic solution would be the expansion of company's fleet. But what if your financial planning for this year didn't include the fleet expansion costs? Regardless of whether you are an SME or a big company, we offer customer-beneficial, flexible fleet financing options that will satisfy both: your employees and your CFO. You might also consider diversifying your fleet with cost-effective e-scooters, slow bikes etc.
Step 3️⃣. Communicate
When there's a big gap between users demand and fleet supply, dissatisfied voices might be raised. While doing tele-customer support of your employees, we do notify them about vehicle availability and advice on the usage patterns so that company's fleet could be utilised evenly throughout the day. But unfortunately we cannot reach every single user. Yet, a note distributed internally at your company could help spread the word, optimise transparency and keep your corporate bike enthusiasts satisfied, informed and posted about every upcoming improvement and/or fleet expansion.
And for all of the above steps as well as beyond them we are always here for you to advice, consult and execute.
Changing the way we commute to work!